New Client/Cost & Insurance at Birch Therapy in Raleigh, NC
New Client Information for Raleigh, Durham, North Raleigh, and Virtual Therapy in North Carolina
Birch Therapy is accepting new clients.
Since opening in September 2010, Birch Therapy has supported families on their emotional health journey in the greater Raleigh community, with a team of 25 clinicians offering a variety of specialized treatment modalities. This page covers how to get started, session fees, and how to use out-of-network insurance benefits.
How to Get Started as New Client
New clients can schedule a free 15-minute connection call to find the best fit for their family.
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Schedule a Free Connection Call
Book a free 15-minute connection call online through Birch Therapy's booking platform.
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Find the Best Fit
The connection call is designed to help find the best fit for your family.
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View Therapists Near You
Learn about the therapists at your preferred location.
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Other Inquiries
For group registration, professional consultation, and all other inquiries, submit the request form and Birch Therapy's intake coordinator will contact you.
Session Fees
Birch Therapy is not currently affiliated with any insurance panels and requires payment at the time of service.
What Sessions Costs
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Session rates range from $160 to $260.
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Rates vary according to each clinician's license and experience level.
Reduced Fee Options
Reduced fees are available on a limited basis, vary depending on the therapist and are occasionally offered for clinical interns. If cost is a hindrance to services, reach out to Birch Therapy to discuss.
Coming to Therapy
Starting therapy can feel like a big step, so we’ve designed the experience at Birch Therapy to feel warm, comfortable, and easy from the moment you arrive. From cozy spaces and simple check-in to thoughtful details that help you settle in, our goal is to create an environment where you can feel at ease, supported, and ready to begin.
Click below to learn more about you can expect when you visit Birch Therapy.
Using Your Insurance
Birch Therapy is an out-of-network practice. If you wish to use health insurance, you may be able to use your out-of-network insurance benefits to offset the cost of services.
Reimbursement Options
Superbills
Birch Therapy will provide a Superbill in exchange for your payment, which you can submit to your insurance company to request reimbursement for some or all of the session fee.
Deductibles
Some insurance companies allow clients to apply psychotherapy fees to their yearly out-of-pocket deductible.
HSA & FSA
Birch Therapy can guide you through using HSA/FSA funds when applicable.
Employer Accounts
Some employers allow the use of flexible spending accounts, medical savings accounts, or health reimbursement arrangements. Call your employer's human resources or benefits department for more information.
How to Check Your
Out-of-Network Benefits
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Call your insurance company. The member services number should be on the back of your card.
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Ask if you have "out of network" benefits for mental health care. If they ask "outpatient or inpatient?", therapy at Birch Therapy is outpatient care.
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Find out if you have a deductible that must be met before coverage kicks in. If so, ask how much you need to pay before your insurance begins to reimburse you.
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Ask how much your plan will reimburse you: "What is the maximum allowed amount for mental health service code 90834 with a therapist, and what percentage of the maximum allowed amount will my plan pay?" That percentage is the amount you would receive as reimbursement.
Why Birch Therapy is Private Pay
Confidentiality and treatment decisions remain solely between you and your therapist.
Benefits of Self Pay
Insurance plans require a diagnosis and additional clinical details to reimburse services and reserve the right to audit your records. Self-pay avoids this.
Some insurance plans limit the number or frequency of sessions covered. With self-pay, these decisions stay between you and your clinician.
With insurance, your therapy experience, including diagnosis, is made available to future insurance companies.
How Private Pay Supports Your Therapist
Therapists in private pay practices are more likely to:
Maintain healthy boundaries and manageable caseloads
Have time for continuing education and supervision
Be fully present and emotionally available in session
Build long-term, stable practices that won't disappear when reimbursement rates change
Scheduling and Cancellation Policy
Session Availability
Birch Therapy meets with clients Monday through Friday and offers after-school and after-work hours to best meet the needs of clients.
Cancellations
Birch Therapy requires 48 hours notice for cancellations to avoid the late cancellation/no-show fee. This provides as much notice as possible for waitlist clients.
Your Right to a Good Faith Estimate
Under the No Surprises Act, you have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost. Health care providers need to offer clients who don't have insurance, or who are not using insurance, an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
